Terms of Service

Last updated: October 28, 2025

Welcome to Gidens, Inc. (“Gidens,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website, products, APIs, and related services (collectively, the “Service”).
By using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not use the Service.

1. Overview

Gidens helps small and medium-sized businesses automate paperwork, compliance, and administrative workflows.
We aim to simplify processes like permit submissions, document organization, and renewal tracking—not replace legal or professional advice.

By using the Service, you acknowledge that you are responsible for reviewing and confirming the accuracy of any documents or data submitted through Gidens.

2. Eligibility

To use Gidens, you must:

• Be at least 18 years old (or the age of majority in your jurisdiction);

• Have the authority to bind the entity you represent (if applicable); and

• Use the Service only in compliance with these Terms and all applicable laws.

  
  

3. Your Account

You may need an account to access certain features. You agree to:

• Provide accurate and up-to-date information;

• Keep your credentials confidential;

• Notify us immediately of unauthorized use of your account.

• You are responsible for all activity under your account.

4. Acceptable Use

You agree not to:

• Violate any law or regulation while using the Service;

• Upload or distribute malicious code;

• Interfere with, disrupt, or attempt to gain unauthorized access to the Service;

• Use automated systems to extract data without permission;

• Use the Service to process or store unlawful, harmful, or infringing material.

• We reserve the right to suspend or terminate access for violations of this policy.

5. Service Access and Modifications

We may update, enhance, or discontinue parts of the Service at any time.
We make reasonable efforts to keep Gidens available, but we do not guarantee uninterrupted uptime.
Certain features (like form automation or government integration) may depend on third-party APIs or agencies and are subject to their availability.

6. Subscription and Fees

Gidens offers both free and paid plans. Paid subscriptions are billed according to the plan selected during registration.

By purchasing a subscription:

• You authorize us (or our payment processor) to charge you recurring fees;

• Fees are non-refundable unless required by law;

• Prices may change upon reasonable notice before renewal.

  
  

7. Ownership and Intellectual Property

The Service, including its content, design, software, and documentation, is owned by Gidens, Inc. or its licensors.

You retain ownership of your data and documents.
By submitting content through Gidens, you grant us a limited, non-exclusive license to process, store, and display that data solely to provide the Service.

8. User Data and Privacy

We treat user data as a privilege, not a right.
Our collection and use of information are governed by our Privacy Policy.
You retain ownership of your data, and we never sell user data to third parties.

9. Third-Party Services

The Service may integrate with or link to third-party platforms (e.g., payment processors, state portals, or analytics tools).
We do not control or assume responsibility for third-party services, and their terms and privacy policies govern your use of them.

10. Government and Compliance Submissions

While Gidens automates form-filling and submission processes, it does not guarantee approval by any government agency or regulator.
You are solely responsible for reviewing, validating, and submitting official documents to ensure compliance.

11. Termination

You may cancel your account at any time through your dashboard.
We may suspend or terminate your access if:

• You violate these Terms;

• Your use risks harm to others or to our platform;

• We are required to by law.

• Upon termination, we may delete your data in accordance with our retention policy.

12. Disclaimer of Warranties

The Service is provided “as is” and “as available.”
We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
We do not guarantee that:

• The Service will be error-free or uninterrupted;

• Automated outputs will be accurate or complete;

• Government systems will accept submissions made through Gidens.

  
  

13. Limitation of Liability

To the maximum extent permitted by law:

• Gidens shall not be liable for indirect, incidental, or consequential damages;

• Our total liability for any claim shall not exceed the amount paid by you to Gidens in the 12 months prior to the claim.

  
  

14. Indemnification

You agree to indemnify and hold harmless Gidens, its officers, employees, and affiliates from any claims or damages arising out of your use of the Service, your content, or violation of these Terms.

15. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Hawaii, without regard to conflict-of-laws principles.
Disputes shall be resolved in the state or federal courts of Honolulu County, Hawaii, and you consent to their jurisdiction.

16. Changes to These Terms

We may revise these Terms periodically.
If we make material changes, we’ll notify you via email or in-app notice.
Continued use of the Service after updates constitutes acceptance of the new Terms.

17. Contact

For questions or concerns about these Terms, contact:
📧 info@gidens.com
🏢 Gidens, Inc.
Honolulu, HI 96813, United States